Looking for a Trustworthy alternative?

Best Trustworthy alternatives in 2026

Most families looking at Trustworthy are weighing scope: do they want one home for every household document, or do they want depth on the specific category that matters most when someone you love is in active treatment? Here's how KeptWell compares to Trustworthy on the things families ask us about most.

Why families switch

When KeptWell is the better fit

Trustworthy is a serious product for families that want one home for every important household document. The reasons below are what we hear from families who needed something narrower and deeper on the medical side.

1. 01

   The AI is built for medical records, not household memos

   Trustworthy's Gold-tier AI answers questions about your household: where the deed is, what the auto policy number is, when the passport expires. KeptWell's AI is medical: it has read every page of every document, extracts lab values and medication changes in structured form, charts trends over time, and answers chart questions with citations back to the exact page in the exact source. If what you need answered isn't "where is the will" but "what was the platinum count last cycle," KeptWell is built for that and Trustworthy isn't.

2. 02

   One thing, deeply, instead of everything, broadly

   Trustworthy is structurally a family operating system. It organizes IDs, financial accounts, estate documents, insurance, and yes, your healthcare directives, all in one vault. KeptWell only does medical records, and we do them with depth a general document vault structurally can't: lab trends over time, medication change histories, citation-backed chat, audio transcription from doctor visits, plain-English summaries calibrated to the seriousness of the document. For families whose binder problem is specifically the medical binder, narrower and deeper beats broader and shallower.

3. 03

   Active care, not legacy and estate

   Trustworthy's center of gravity is the "have it ready when you need it" use case: what happens if you're incapacitated, gone, or your family needs to find the deed in a hurry. That's a real problem worth solving. It's just not the same problem as "we're in active treatment and I need to know what changed since the last appointment." KeptWell is built around that ongoing, in-the-thick-of-it medical reality: the records you're generating this month, not the documents you hope your family doesn't need.

4. 04

   Clear, published data handling

   KeptWell publishes direct commitments about how family records are handled: encrypted in transit and at rest, never sold, and never opted in to AI provider training. KeptWell does not currently offer a Business Associate Agreement or claim HIPAA compliance, so regulated organizations should not upload protected health information. Trustworthy publishes its own strong general security commitments. Read both policies and choose the scope and legal posture that fit your use.

Honest tradeoffs

Where Trustworthy still wins

We won't pretend KeptWell is a Trustworthy replacement on the things Trustworthy has been building toward. Here's where their product is genuinely the better tool for the job.

One home for every important household document

For a family that wants one place for the will, the deed, the marriage certificate, the auto insurance card, the passport scans, and the healthcare directives, Trustworthy actually delivers that. KeptWell is medical-only by design and won't store any of those other documents. If the binder problem you're solving is the broader family-information binder and not specifically the medical binder, Trustworthy's scope is the right tool and ours is too narrow for the job.

Estate, end-of-life, and beneficiary workflow

Trustworthy has structured workflows around advance directives, powers of attorney, beneficiary designations, and the "what happens if I'm gone" planning surface. KeptWell does none of that. We are not a legacy planning hub, deliberately. For families building or maintaining an estate plan, or organizing the documents an executor will eventually need, Trustworthy is purpose-built for that work and KeptWell isn't trying to be.

A durable free tier with broad scope

Trustworthy's free plan gives you 2GB of storage and the core organization features across every document category they support. That's a real, lasting free product, not a trial. KeptWell is free today too, but our scope is intentionally narrower; we don't try to be the place for non-medical documents. If you want one free home for everything from your passport to your healthcare directive, Trustworthy's free tier is a legitimate option that ours isn't trying to replace.

Other comparisons families have asked us about

• KeptWell vs CaringBridge →

  If your starting point is the family-coordination side of things (updates, community, the people layer) see how KeptWell compares to CaringBridge, the family-circle competitor on the communication side.

• KeptWell vs Everplans →

  If the documents you actually need a home for skew toward end-of-life (wills, advance directives, funeral wishes, executor instructions) rather than the general household OS, see how KeptWell compares to Everplans, the legacy-planning sibling on the wider-than-medical axis.

Common questions

Is Trustworthy free?

Yes, partially. Trustworthy offers a free plan with 2GB of storage and basic organization across every document category. Their paid plans are Silver at $120 per year (automated organization), Gold at $240 per year (AI answers about your household), and Platinum at $480 per year (unlimited storage and a dedicated concierge). KeptWell is free today across every feature, and our pricing page commits in writing to a fair named price when paid plans launch, with a sponsored-access program for families who need covered access.

What's the actual difference between Trustworthy and KeptWell?

Scope and depth. Trustworthy is a family operating system that holds every important household document: IDs, financial accounts, estate documents, insurance policies, and medical files together in one vault. KeptWell is medical-only and goes deep on those records: an AI reads every page, extracts lab values and medication changes into structured form, transcribes audio from doctor visits, and answers chart questions with citations back to the exact source page. Trustworthy is wider; KeptWell is deeper on the specific category that matters most during active treatment.

Can I store both medical and non-medical documents in KeptWell?

No, by design. KeptWell is a medical document hub: we accept clinical documents, lab reports, imaging, discharge summaries, medication records, audio recordings of doctor visits, and similar care-relevant material. We deliberately don't store passports, deeds, financial statements, or estate documents because the structural choices we've made (AI extraction tuned for medical content, lab-value tracking, care circles, and citation-backed chat) are right for medical records and would be wrong for general household information.

Does KeptWell handle advance directives, POA, or estate planning?

No. KeptWell is focused on active medical care: the records being generated right now in the course of treatment. We don't have workflows for advance directives, healthcare power of attorney, beneficiary designations, or legacy planning. For those, Trustworthy is purpose-built and a legitimate fit. Many families use both: Trustworthy for the "have it ready if needed" documents, KeptWell for the "what's happening this week" medical reality.

Is KeptWell HIPAA-compliant?

No. KeptWell does not currently offer a Business Associate Agreement or claim HIPAA compliance. It is built for families managing their own records, encrypts data in transit and at rest, never sells family data, and does not opt in to AI provider training. Regulated organizations should not upload protected health information. Trustworthy publishes its own security and privacy commitments; review its current policy for its legal posture.

How is KeptWell's AI different from Trustworthy's AI answers?

Trustworthy's Gold-tier AI is built to answer general household questions: where the deed is, what the auto policy number is, when the passport expires. KeptWell's AI is medical-specific: it extracts lab values, medication changes, diagnoses, and procedures into structured records, charts trends over time, transcribes audio from doctor visits, and answers chart-level questions with citations back to the exact source page in the exact source document. Different jobs, different AI tuning, different posture toward what counts as a correct answer.

Can my whole family use one account?

Yes, in both products, but the implementations are tuned for different work. KeptWell is built around the care circle: one patient at the center, family members invited as members or admins, each with their own role and their own private notes that no one else in the circle can see. The sister three states away, the spouse handling paperwork, the adult child coordinating appointments all see the same medical record. Trustworthy supports family collaboration on the documents in their vault, with shared and private spaces and granular access controls tuned for household administration rather than shared care.

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