Trustworthy alternative
Looking for a Trustworthy alternative?
Trustworthy is the family vault for everything — birth certificates, deeds, life insurance, healthcare directives, the will. KeptWell is the medical-only document hub that reads what you upload, extracts the labs and medications, and lets your whole family ask the chart questions in plain English. Built for the binder problem, not the legacy problem.
Best Trustworthy alternatives in 2026
Most families looking at Trustworthy are weighing scope: do they want one home for every household document, or do they want depth on the specific category that matters most when someone you love is in active treatment? Here's how KeptWell compares to Trustworthy on the things families ask us about most.
| Feature | KeptWell | Trustworthy |
|---|---|---|
| Primary purpose | Medical-only document hub with AI reading and chat | Family operating system for every household document |
| Document scope | Medical records, lab reports, imaging, discharge notes, audio from visits | IDs, financial, estate, insurance, photos, and medical documents together |
| AI reads every page | Yes — Claude under HIPAA BAA reads every document end to end | Partial — Gold tier and up: AI answers about your household |
| Extracts labs, medications, diagnoses into structured data | Yes | No |
| Citation-backed AI chat over your records | Yes | No |
| Audio recording transcription (doctor visits, voicemails) | Yes | No |
| Lab values charted over time | Yes | No |
| Family-shared circle / multi-user collaboration | Yes — Care circle: admin, member, per-person private notes | Yes — Collaborator roles, household-aware access |
| Advance directives, POA, beneficiary, estate workflows | No — Out of scope by design | Yes — Core to their 'Family OS' positioning |
| HIPAA Business Associate Agreement with AI vendor | Yes — Signed BAA with Anthropic; AI cannot train on your records | No — Strong general security claims; HIPAA/BAA framing not published |
| Free plan | Free today across all features | Free tier: 2GB storage, basic organization |
| Paid pricing | Named fair price + sponsored access when paid plans launch | Silver $120/yr, Gold $240/yr (AI), Platinum $480/yr |
| Sells data or shows ads | Never | Never shared, sold, or monetized (their stated policy) |
| Mobile app | iOS (Android in development) | iOS and Android |
Why families switch
When KeptWell is the better fit
Trustworthy is a serious product for families that want one home for every important household document. The reasons below are what we hear from families who needed something narrower and deeper on the medical side.
The AI is built for medical records, not household memos
Trustworthy's Gold-tier AI answers questions about your household — where the deed is, what the auto policy number is, when the passport expires. KeptWell's AI is medical: it has read every page of every document, extracts lab values and medication changes in structured form, charts trends over time, and answers chart questions with citations back to the exact page in the exact source. If what you need answered isn't "where is the will" but "what was the platinum count last cycle," KeptWell is built for that and Trustworthy isn't.
One thing, deeply, instead of everything, broadly
Trustworthy is structurally a family operating system — it organizes IDs, financial accounts, estate documents, insurance, and yes, your healthcare directives, all in one vault. KeptWell only does medical records, and we do them with depth a general document vault structurally can't: lab trends over time, medication change histories, citation-backed chat, audio transcription from doctor visits, plain-English summaries calibrated to the seriousness of the document. For families whose binder problem is specifically the medical binder, narrower and deeper beats broader and shallower.
Active care, not legacy and estate
Trustworthy's center of gravity is the "have it ready when you need it" use case — what happens if you're incapacitated, gone, or your family needs to find the deed in a hurry. That's a real problem worth solving. It's just not the same problem as "we're in active treatment and I need to know what changed since the last appointment." KeptWell is built around that ongoing, in-the-thick-of-it medical reality — the records you're generating this month, not the documents you hope your family doesn't need.
HIPAA-grade handling of the records themselves
KeptWell operates under a signed Business Associate Agreement with Anthropic, the maker of the Claude AI model that powers our extraction and chat. That contractual layer means the AI cannot train on your records, even incidentally, and the entire pipeline is HIPAA-aware end to end. Trustworthy stores healthcare directives and insurance documents but doesn't publish equivalent BAA or HIPAA framing for the AI side of their product. If the records you're putting into a system are actively-generated clinical records — not just documents about your healthcare — the regulatory model matters.
Honest tradeoffs
Where Trustworthy still wins
We won't pretend KeptWell is a Trustworthy replacement on the things Trustworthy has been building toward. Here's where their product is genuinely the better tool for the job.
- One home for every important household document
- For a family that wants one place for the will, the deed, the marriage certificate, the auto insurance card, the passport scans, and the healthcare directives, Trustworthy actually delivers that. KeptWell is medical-only by design and won't store any of those other documents. If the binder problem you're solving is the broader family-information binder and not specifically the medical binder, Trustworthy's scope is the right tool and ours is too narrow for the job.
- Estate, end-of-life, and beneficiary workflow
- Trustworthy has structured workflows around advance directives, powers of attorney, beneficiary designations, and the "what happens if I'm gone" planning surface. KeptWell does none of that — we are not a legacy planning hub, deliberately. For families building or maintaining an estate plan, or organizing the documents an executor will eventually need, Trustworthy is purpose-built for that work and KeptWell isn't trying to be.
- A durable free tier with broad scope
- Trustworthy's free plan gives you 2GB of storage and the core organization features across every document category they support. That's a real, lasting free product — not a trial. KeptWell is free today too, but our scope is intentionally narrower; we don't try to be the place for non-medical documents. If you want one free home for everything from your passport to your healthcare directive, Trustworthy's free tier is a legitimate option that ours isn't trying to replace.
Other comparisons families have asked us about
KeptWell vs CaringBridge
If your starting point is the family-coordination side of things — updates, community, the people layer — see how KeptWell compares to CaringBridge, the family-circle competitor on the communication side.
KeptWell vs Everplans
If the documents you actually need a home for skew toward end-of-life — wills, advance directives, funeral wishes, executor instructions — rather than the general household OS, see how KeptWell compares to Everplans, the legacy-planning sibling on the wider-than-medical axis.
What we will never do with your records
These promises apply to every KeptWell account, regardless of plan or price.
- We won't sell your data.
- Not to advertisers, not to data brokers, not to insurers, not to pharma, not to anyone, in any form, ever.
- We won't train AI models on your records.
- Anthropic (whose Claude model powers KeptWell) is contractually prohibited from training on anything we send them, under a signed Business Associate Agreement.
- We won't lock you in.
- You can export everything in your circle as a ZIP at any time. Cancellation is one click. Account deletion removes your data within 30 days.
Common questions
- Is Trustworthy free?
- Yes, partially. Trustworthy offers a free plan with 2GB of storage and basic organization across every document category. Their paid plans are Silver at $120 per year (automated organization), Gold at $240 per year (AI answers about your household), and Platinum at $480 per year (unlimited storage and a dedicated concierge). KeptWell is free today across every feature, and our pricing page commits in writing to a fair named price when paid plans launch, with a sponsored-access program for families who need covered access.
- What's the actual difference between Trustworthy and KeptWell?
- Scope and depth. Trustworthy is a family operating system that holds every important household document — IDs, financial accounts, estate documents, insurance policies, and medical files together in one vault. KeptWell is medical-only and goes deep on those records: an AI reads every page, extracts lab values and medication changes into structured form, transcribes audio from doctor visits, and answers chart questions with citations back to the exact source page. Trustworthy is wider; KeptWell is deeper on the specific category that matters most during active treatment.
- Can I store both medical and non-medical documents in KeptWell?
- No, by design. KeptWell is a medical document hub — we accept clinical documents, lab reports, imaging, discharge summaries, medication records, audio recordings of doctor visits, and similar care-relevant material. We deliberately don't store passports, deeds, financial statements, or estate documents because the structural choices we've made — AI extraction tuned for medical content, HIPAA posture, BAA-covered processing, lab-value tracking — are right for medical records and would be wrong for general household information.
- Does KeptWell handle advance directives, POA, or estate planning?
- No. KeptWell is focused on active medical care — the records being generated right now in the course of treatment. We don't have workflows for advance directives, healthcare power of attorney, beneficiary designations, or legacy planning. For those, Trustworthy is purpose-built and a legitimate fit. Many families use both: Trustworthy for the "have it ready if needed" documents, KeptWell for the "what's happening this week" medical reality.
- Is KeptWell HIPAA-compliant?
- Yes. KeptWell operates under a signed Business Associate Agreement with Anthropic, the maker of the Claude AI model that powers our document extraction and chat. That contractual layer means the AI provider cannot train on anything we send them, and the full data flow is HIPAA-aware end to end. Trustworthy publishes strong general security claims — AES-256 encryption, multi-factor authentication, a commitment that data is never shared, sold, or monetized — but doesn't publicly frame their AI surface under HIPAA or under a BAA with their AI vendor.
- How is KeptWell's AI different from Trustworthy's AI answers?
- Trustworthy's Gold-tier AI is built to answer general household questions — where the deed is, what the auto policy number is, when the passport expires. KeptWell's AI is medical-specific: it extracts lab values, medication changes, diagnoses, and procedures into structured records, charts trends over time, transcribes audio from doctor visits, and answers chart-level questions with citations back to the exact source page in the exact source document. Different jobs, different AI tuning, different posture toward what counts as a correct answer.
- Can my whole family use one account?
- Yes, in both products — but the implementations are tuned for different work. KeptWell is built around the care circle: one patient at the center, family members invited as members or admins, each with their own role and their own private notes that no one else in the circle can see. The sister three states away, the spouse handling paperwork, the adult child coordinating appointments all see the same medical record. Trustworthy supports family collaboration on the documents in their vault, with shared and private spaces and granular access controls tuned for household administration rather than shared care.
See your records the way KeptWell sees them
Upload one medical document — a lab report, an imaging summary, a discharge note, even a photo from the binder — and watch it come back understood. KeptWell is free today.
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