The things no one hands you with the diagnosis.

Comparing tools

Families often arrive at KeptWell from a tool that wasn't quite the right fit. Side-by-side comparisons we've published so far:

• KeptWell vs CaringBridge → Private medical record hub vs public family update journal.
• KeptWell vs PicnicHealth → Family-shared and won't sell your data vs single-patient with a research-funded free tier.
• KeptWell vs Trustworthy → Medical-only and AI-read vs the family operating system for every household document.
• KeptWell vs Outcomes4Me → Family-shared and never sells your data vs the cancer-vertical app where pharma pays for access.
• KeptWell vs Everplans → Active medical care this month vs end-of-life and legacy planning for when something happens.
• KeptWell vs MyChart → The layer above every MyChart vs the patient portal for whichever hospitals in your life run on Epic.

Side-by-side comparisons

The deeper head-to-head pages — feature-by-feature, with an honest case for picking the other tool included. If you have read an alternatives page and want one more layer of detail before deciding, start here:

• KeptWell vs CaringBridge (compare) → The deeper head-to-head: private medical record hub vs public family-update journal.
• KeptWell vs MyChart (compare) → The deeper head-to-head: the layer above every patient portal vs the patient portal for one Epic hospital.
• KeptWell vs PicnicHealth (compare) → The deeper head-to-head: family-shared and never sells data vs single-patient with a research-funded free tier.

All side-by-side comparisons →

Guides

Long-form, practical walkthroughs of the things no one prepared you to do. Step by step, no fluff, written the way we wish someone had explained it to us:

• How to organize medical records → The step-by-step playbook for getting every scan, lab, and discharge summary into one place — and keeping it current.
• How long do doctors keep medical records? → What HIPAA actually requires, how state laws layer on top, the special rules for pediatric records, and what happens when a practice closes.
• How to find old medical records → The practical chase — prior providers, HIPAA's right of access, closed practices, state archives, and helping a parent, child, or deceased relative.
• What to say to someone with cancer → A warm, practical guide for the people around a newly diagnosed friend, parent, sibling, or coworker — what tends to land wrong, what tends to land right, and how to keep showing up after the news fades.

All guides →

Use cases

Families show up at KeptWell with a specific problem in mind — a digital medical binder, a scanner that actually reads the page, a cancer-paperwork pile. Same product, framed by what you came in for:

• For a medical binder → A digital medical binder that an AI reads, summarizes, and answers questions about.
• For a medical document scanner → Scans the page and reads what's on it — labs, medications, dates, key findings.
• For a cancer binder → Pathology, staging, treatment plan, lab tracker, side-effect log — for the whole family.
• For a medical record organizer → Auto-sorts new records by type and date so the family member keeping things straight isn't a filing clerk.