How it works
From a pile of paperwork to a record your whole family can hold in their head.
In three steps. No special hardware, no clinic relationship to set up, no faxing forms. Start with whatever you already have on your kitchen counter.
Upload anything.
Drag in a PDF. Snap a photo of a discharge summary. Forward a voicemail from the oncology nurse. KeptWell handles the format: PDFs, scans, photos of paper, Word docs, audio, screenshots from a patient portal.
Original files always stay. Nothing is replaced, only added to.
KeptWell reads it.
Within minutes, every document has a title, a one-paragraph summary, and the key findings flagged. Lab values get charted on a timeline so you can see trends. Medications get a change history so you can see what was added, increased, or stopped.
Done by Anthropic's Claude under a HIPAA Business Associate Agreement. Your records are never used to train AI models.
Ask, share, decide.
Chat with a version of KeptWell that's read every page in the circle. Every answer cites the source, back to the exact page in the exact document. Invite the family to one care circle so the sister three states away sees the same record you do. Walk into the next appointment knowing what to ask.
Your private notes and chats stay private to you, even inside a shared circle.
What about…
- What file types does KeptWell support?
- PDFs, images (JPEG, PNG, HEIC), Word documents, RTF, plain text, audio recordings (M4A, MP3, WAV, WebM, AAC). Legacy formats like .doc and .xls aren't supported.
- How long does it take to process a document?
- Most documents are read and summarized within 1–3 minutes. A long pathology report or a 100-page hospital discharge packet can take a little longer. You'll see progress live.
- What happens to handwritten notes?
- KeptWell can read most clear handwriting: doctor notes, prescription labels, appointment reminders. Messier handwriting gets a low-confidence flag so you know to verify the extraction.
- Can the AI be wrong?
- Yes, and we tell you when it might be. See the AI accuracy & limits page for what the AI does, what it doesn't, and how citations let you check every claim back to the source. AI accuracy & limits →
- Who in my family can see what?
- Whoever you invite to a care circle. Two roles: admin (manages uploads, members) and member (view, comment, chat). Your private notes and your AI chat are private to you, even inside a shared circle. Documents in one circle are never visible to anyone in any other circle.
- How is the data protected?
- Encryption at rest (AES-256, field-level for chat and notes) and in transit (TLS 1.3). Files behind signed URLs that expire after 5 minutes. Named subprocessors only. The full Security page has the specifics. Security details →
Ready to start?
The fastest way to see what KeptWell does for your family is to upload one document and see it come back understood.