Request your medical records from UCLA Health
UCLA Health lets you view and download much of your record in MyChart. For a full or formal copy, you submit a signed authorization to the Health Information Management (HIM) Release of Information office by mail or fax.
How UCLA Health handles record requests
The fastest path is usually UCLA Health MyChart, where you can view and download a lot of your record yourself. For a full or formal copy, use the letter below.
UCLA Health — Health Information Management Services (Release of Information)
- 10833 Le Conte Ave., CHS, BH-902 Los Angeles, CA 90095
- Fax
- 310-983-1468
- Phone
- 310-825-6021
UCLA Health says it processes requests within 15 business days. HIPAA gives them up to 30 days.
There is no fee for patients to get a copy of their own records.
UCLA Health's official records page →
Details can change — confirm the destination on the official page before you mail anything.
Your UCLA Health records-request letter
UCLA Health records requests — common questions
- How do I request my medical records from UCLA Health?
- UCLA Health lets you view and download much of your record in MyChart. For a full or formal copy, you submit a signed authorization to the Health Information Management (HIM) Release of Information office by mail or fax.
- How long does UCLA Health take to send records?
- UCLA Health says it processes requests within 15 business days. HIPAA gives them up to 30 days. Under HIPAA’s right of access (45 CFR § 164.524), they must act within 30 days, with one possible 30-day extension.
- Does UCLA Health charge for medical records?
- There is no fee for patients to get a copy of their own records. HIPAA limits any fee to a reasonable, cost-based charge for copying and postage.
- Is this records-request letter free?
- Yes. The generator builds a HIPAA records-request letter you can download and print for free. Nothing you type is saved or sent to anyone but you.
What we will never do with your records
This generator runs without an account, and KeptWell itself makes the same promises to every family, regardless of plan or price.
- We won't sell your data.
- Not to advertisers, not to data brokers, not to insurers, not to pharma, not to anyone, in any form, ever.
- We won't train AI models on your records.
- Anthropic (whose Claude model powers KeptWell) is contractually prohibited from training on anything we send them, under a signed Business Associate Agreement.
- We won't lock you in.
- You can export everything in your circle as a ZIP at any time. Cancellation is one click.
Once UCLA Health sends your records, give them a home.
They usually arrive as a stack of PDFs or a disc. Upload them to KeptWell and it reads each one, organizes everything by type and date, and lets your whole family ask questions about it. The medical record organizer that does the organizing. Free today.
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No password. We'll email you a sign-in link — it works whether you're new here or already have an account.
More on the product: how it works, the medical record organizer, pricing, and what we do with your data.