Medical records request

How to request your medical records in Indiana

You have a federal right to a copy of your own medical records, in Indiana and everywhere else. Below is how that right works, what Indiana adds on top of it, and a free letter you can fill out and send.

Your federal right (applies in every state)

Under the HIPAA Privacy Rule (45 CFR 164.524), you can get a copy of your own medical records without giving a reason. A provider must act on your request within 30 days, can take one 30-day extension only with written notice, and can charge only a reasonable, cost-based fee for copying and postage.

What Indiana adds

Response time
Within 30 days of the request.
Copy fees
By state regulation, copy charges may not exceed $1 per page for the first 10 pages, $0.50 for pages 11–50, and $0.25 thereafter, plus actual mailing costs; a provider may instead charge a labor fee of up to $20 but then cannot charge for the first 10 pages, and may add $10 for two-business-day rush service.
Worth knowing
Indiana sets the dollar amounts by Department of Insurance rule rather than in the statute itself, and providers must consider waiving or reducing charges when copies for your own use would cause undue financial hardship.
The law
Ind. Code § 16-39-1-1 (patient access); IC 16-39-9 and 760 IAC 1-71-3 (copy charges)

When Indiana law and the federal HIPAA rule differ, the one that gives you more access — faster turnaround, lower fee — is the one that applies. This is general information, not legal advice; confirm specifics with your provider's records office.

Your Indiana records-request letter

Whose records are these?
Patient details
Where to send the request

If we have a verified rule for that state, the letter references it alongside your federal HIPAA right.

Which records?
Format and delivery

Leave any field blank and the letter prints a fill-in line you can complete by hand. We generate the PDF and send it back — we don't save it, log it, or keep anything you type here.

Requesting records in Indiana — common questions

How do I request my medical records in Indiana?
Under your federal right of access (HIPAA, 45 CFR § 164.524), you can get a copy of your own records from any provider in Indiana. Send a written request — the free letter on this page works — to the provider's Health Information Management or Release of Information office, or use their patient portal if they have one.
How long does a provider in Indiana have to send my records?
Within 30 days of the request. Either way, HIPAA's right of access (45 CFR § 164.524) requires them to act within 30 days, with one possible 30-day extension on written notice.
How much can a provider in Indiana charge for copies of my records?
By state regulation, copy charges may not exceed $1 per page for the first 10 pages, $0.50 for pages 11–50, and $0.25 thereafter, plus actual mailing costs; a provider may instead charge a labor fee of up to $20 but then cannot charge for the first 10 pages, and may add $10 for two-business-day rush service. HIPAA separately caps any fee at a reasonable, cost-based charge for the labor of copying and the postage — whichever protects you more applies.
Is this records-request letter free?
Yes. The generator builds a HIPAA records-request letter you can download and print for free. Nothing you type is saved or sent to anyone but you.

What we will never do with your records

This generator runs without an account, and KeptWell itself makes the same promises to every family, regardless of plan or price.

We won't sell your data.
Not to advertisers, not to data brokers, not to insurers, not to pharma, not to anyone, in any form, ever.
We won't train AI models on your records.
Anthropic (whose Claude model powers KeptWell) is contractually prohibited from training on anything we send them, under a signed Business Associate Agreement.
We won't lock you in.
You can export everything in your circle as a ZIP at any time. Cancellation is one click.

Read the full data practices →

Once your Indiana records arrive, give them a home.

They usually come back as a stack of PDFs or a disc. Upload them to KeptWell and it reads each one, organizes everything by type and date, and lets your whole family ask questions about it. The medical record organizer that does the organizing. Free today.

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