For a report you can't make sense of
An AI that explains your medical records in plain English
Reviewed
Upload a lab report, a CT or MRI report, a pathology report, a discharge summary, or a recording of the appointment. KeptWell reads it and tells you what it says in plain English: a short summary, the findings that matter, and answers to your questions, each linked back to the document it came from. It's free today.
Many results now reach the patient portal before anyone calls to explain them. In one survey of 8,139 patients, 39.9% of the people who went looking for more information turned to an internet search. The guide to reading results before your doctor calls covers that wait. When the report itself is the thing you can't read, start here.
What does an AI medical record explainer do?
It reads the page the way a nurse would, then tells you what it means. On a lab report, that's which values sit outside the range and by how much. On an imaging report, it's the impression at the bottom, the part the radiologist wrote for your doctor. On a pathology report, it's the diagnosis line and the words around it.
In a 200-patient trial published in Radiology in 2025, standard oncologic CT reports read at about a college level (a Flesch-Kincaid grade of 13.7). AI-simplified versions read at about grade 9, and the time patients needed to read them fell from 7 minutes to 2.
KeptWell gives every record you add a title, a one-paragraph summary, and its key findings. The tone fits the stakes: a routine A1C reads as information, and a scan report in the middle of cancer treatment gets a warmer voice. How KeptWell's AI reads a record is on its own page.
How accurate are AI explanations of medical reports?
Useful, and not perfect. The same trial that showed how much easier the reports became also counted the mistakes.
Average reading level
Median time to read
They make a hard report readable
Reading level and reading time both dropped in that trial. For a family reading a scan report at 10 p.m., a version in everyday words means a short list of questions for the care team instead of a long night of searching.
They still get some details wrong
When radiologists checked the AI-simplified reports in that trial, they found factual errors in 6%, something left out in 7%, and something added that shouldn't have been in 3%. An omission is the hardest one to catch.
How to check any AI explanation in four steps
Open the original next to the explanation. Check every number and date against the page, including the units. Read the report's own conclusion yourself: the impression on an imaging report, the diagnosis on a pathology report. Then ask what the explanation didn't mention, and take anything still open to the care team. KeptWell shows the source with each answer, so anyone in the family can do this check in a few seconds.
How does KeptWell explain a whole medical record, not one PDF?
KeptWell keeps everything the family adds, so each new record reads next to the ones before it.
Every record gets a summary in plain English
Add a PDF, a photo of a paper report, a Word file, or a recording from the visit. KeptWell reads what's inside within minutes and writes a title, a short summary, and the findings that matter. If the health system uses Epic and has turned KeptWell on, a MyChart connection brings in labs, medications, diagnoses, and visits without any uploading. The original file always stays attached.
Pathology — Mar 14.pdf
2.4 MB · uploaded Mar 14
- Type
- Pathology report
- Findings
- Stage IIA, ER+/PR+, HER2-
- Next
- Med onc consult, 2 wks
Ask questions, and check where the answer came from
Ask what the radiologist meant by "stable," or whether this kidney number is higher than in March. You get the answer in plain English, linked to the source document, so you can open it and read the line yourself. Each person's chat is private to them, even inside a shared circle.
When did Mom's platelets start dropping?
First dipped Feb 14 at 118. Trended down through Mar 13 (91, flagged low).
Ask a follow-up…
Results make sense next to the last ones
One potassium value says little. KeptWell puts each lab on a trend, keeps medication changes as a history, and lays every document on one timeline. Before an appointment, it can draft questions from the newest records and add them after the family's own. Everyone in the care circle reads the same explanations.
Timeline
March
Mar 28
CBC labs
LabsMar 21
Visit · Dr. Patel
VisitMar 14
Pathology report
DocMar 03
Voicemail · oncology
Audio
Other ways families use KeptWell
For medical document scanner
If most of what you need explained is still on paper, see how KeptWell reads a scan or a phone photo of a printed record.
For medical record organizer
Once the records are explained, see how KeptWell files them by what they are and when they happened, so the next one is easy to find.
A note from KeptWell
Keep every record in one place your whole family can read
KeptWell takes the scans, lab results, visit notes, and appointment recordings a family collects and turns them into one organized, searchable record. Upload a document and it's read, summarized in plain English, and filed where everyone in the care circle can find it. Ask a question and get an answer grounded in the actual records.
It's free to start, with no credit card. We never sell your data or show you ads.
Common questions about AI explanations of medical records
- Can I paste my medical report into an AI chatbot instead?
- You can, and many people do. A general chatbot works from whatever you paste in. KeptWell keeps the original file, explains each record next to the earlier ones, shows the source document for every answer, and lets the whole family read the same thing. It doesn't use your records to train AI models.
- What if the explanation gets something wrong?
- Check it against the original first, using the four steps above. If KeptWell misread something, like a doctor's name or a medicine, tell the chat. It remembers the correction and uses it from then on. For anything about what a result means for treatment, the care team has the final word.
- Is it safe to upload medical records?
- Sensitive fields are encrypted at rest, files are encrypted by our storage provider, and everything is encrypted in transit. KeptWell doesn't sell data, show ads, or train AI models on your records. KeptWell does not currently offer a Business Associate Agreement or claim HIPAA compliance. The security page has the details.
- Will it read a photo of a paper report?
- Yes. A clear phone photo of a printed report works, as do scans and PDFs from a patient portal. Documents can be up to 50 MB (PDFs up to 100 pages). If you'd rather get the records straight from the hospital, the free records request letter asks for them in writing.
- Can I bring this to my doctor?
- Yes. Bring the original document and the questions it raised to the visit, or download the original from KeptWell to send ahead. You can export everything in the circle as a ZIP at any time.
- Can I look up a single lab value without an account?
- Yes. The free lab values reference explains common blood tests and their ranges, and the guide to reading lab results walks through a full report line by line. For imaging, start with how to read a radiology report.
Upload one record and read it in plain English
Start with the report you're trying to understand right now. KeptWell reads it within minutes and points every answer to the document you uploaded. Free today. See how KeptWell works.
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