Request your medical records from Wellstar Health System
Wellstar MyChart gives instant access to notes, results, and immunizations. For records not in the portal, you submit an online request form or send a signed authorization to the treating hospital’s HIM Release of Information office.
How Wellstar Health System handles record requests
The fastest path is usually Wellstar MyChart, where you can view and download a lot of your record yourself. For a full or formal copy, use the letter below.
Wellstar Health System — HIM Release of Information
- Fax
- 770-810-4193
- Phone
- 770-810-8880
Wellstar says requests take 7 to 10 business days (MyChart requests are near-instant). HIPAA gives them up to 30 days.
Portal copies and records sent to a provider are free. Copies to you cost about $6.50 plus tax.
Wellstar Health System's official records page →
Details can change — confirm the destination on the official page before you mail anything.
Make sure it's the right one. Wellstar routes mailed requests to the treating hospital’s HIM office (Kennestone, Cobb, North Fulton, and others each have their own address). Use the fax or phone above, or your hospital’s address from the official page.
Your Wellstar Health System records-request letter
Wellstar Health System records requests — common questions
- How do I request my medical records from Wellstar Health System?
- Wellstar MyChart gives instant access to notes, results, and immunizations. For records not in the portal, you submit an online request form or send a signed authorization to the treating hospital’s HIM Release of Information office.
- How long does Wellstar Health System take to send records?
- Wellstar says requests take 7 to 10 business days (MyChart requests are near-instant). HIPAA gives them up to 30 days. Under HIPAA’s right of access (45 CFR § 164.524), they must act within 30 days, with one possible 30-day extension.
- Does Wellstar Health System charge for medical records?
- Portal copies and records sent to a provider are free. Copies to you cost about $6.50 plus tax. HIPAA limits any fee to a reasonable, cost-based charge for copying and postage.
- Is this records-request letter free?
- Yes. The generator builds a HIPAA records-request letter you can download and print for free. Nothing you type is saved or sent to anyone but you.
What we will never do with your records
This generator runs without an account, and KeptWell itself makes the same promises to every family, regardless of plan or price.
- We won't sell your data.
- Not to advertisers, not to data brokers, not to insurers, not to pharma, not to anyone, in any form, ever.
- We won't train AI models on your records.
- Anthropic (whose Claude model powers KeptWell) is contractually prohibited from training on anything we send them, under a signed Business Associate Agreement.
- We won't lock you in.
- You can export everything in your circle as a ZIP at any time. Cancellation is one click.
Once Wellstar Health System sends your records, give them a home.
They usually arrive as a stack of PDFs or a disc. Upload them to KeptWell and it reads each one, organizes everything by type and date, and lets your whole family ask questions about it. The medical record organizer that does the organizing. Free today.
Get started
No password. We'll email you a sign-in link — it works whether you're new here or already have an account.
More on the product: how it works, the medical record organizer, pricing, and what we do with your data.